Credit Check Workflow

2026-04-06

Written by: Tarun

Overview

This document describes the workflow for performing a Credit (CIBIL) Check across both HR and Admin portals.

Step 1: Add Credit Check

• Select and add the CIBIL / Credit Check for a candidate.

Step 2: Enter Required Information

Provide the following mandatory details:

• Person Name
• Mobile Number
• PAN
• Gender

Step 3: Insufficiency Handling

• If any required information is missing:
  • The check status is automatically set to Insufficiency.
  • An email notification is sent to the candidate’s company manager.

Step 4: Service Execution

HR Portal

• If all required information is available:
  • The Credit Check Service runs automatically in the background.

Admin Portal

• The service does not run automatically.
• Admin must manually trigger it by clicking the “Run Service” button.

Mark Complete 5

Case 1: Success (Status 200)

• Response data is saved.
• Credit report PDF is generated and attached to the check.

Case 2: No Credit History (Status 422)

• This is treated as a successful case.
• A PDF is generated stating:

  “This person has no credit history.”

• The PDF is attached to the check.

The risk level is determined based on the responseScore:

Errors

• If any error occurs during the process, the system saves the error details.
• These errors are displayed in the candidate’s Service history for review